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Skyfood’s Limited Warranty

ds ds ds ds Unless otherwise specified, new FLEETWOOD by SKYMSEN and SKYMSEN products, excluding accessories, sold by SKYFOOD EQUIPMENT, LLC. (“SKYFOOD”), for use only in the continental United States (collectively, “Products” or singularly, “Product”), are warranted to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase by the original purchaser/user (“End User”). Several new products and accessories may be warranted for a period other than one (1) year while others may be subject to travel limitations, as specified on the products Instruction Manual. Proof of purchase must be presented; if not this warranty will be VOID. No warranty is given or implied to a subsequent transferee or any other third party. This warranty is expressly conditional upon SKYFOOD being notified of any defects in materials or workmanship within five (5) days of its occurrence, within the warranted time period. If a notice of a claim under this warranty is timely made by the End User, SKYFOOD or a SKYFOOD’s designated service company (“Service Company”), will repair or replace the Product, at SKYFOOD’s discretion, subject to the additional conditions hereinafter described.

This warranty shall not apply if damage occurs from improper installation or maintenance performed by an unauthorized service company (“Service Company”), wrong voltage, nor to the extent that Products or parts have been used other than in conformance with operating and maintenance instructions, subjected to misuse or abuse or damaged by accident, acts of God, abnormal use, stress or any other matter unrelated to SKYFOOD, and beyond its reasonable control. This warranty does NOT cover service labor and travel to perform adjustments on products and/or accessories. In addition to wear and tear of certain items, such as, but not limited to; glass parts, blades, stones, chopper cutting knives, plates, slicing knives, cutting disc, gaskets, oil changes, sealing tape, heat seal wires, worm gears, self-lubricating bushings, carbon brushes for electric motors, and other parts expendable by nature and that need to be replaced frequently. Electrical components are subject to natural wear and tear, and are NOT covered by this warranty. THIS WARRANTY EXCLUDES ALL ORAL, STATUTORY, EXPRESS OR IMPLIED WARRANTIES WHICH MAY BE APPLICABLE TO SKYFOOD, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. Under no circumstances shall SKYFOOD be liable for loss of use, revenue or profit or for incidental or consequential damages. SKYFOOD shall under no circumstances be liable for any loss, damage, concealed damage, expense or delay of goods for any reason when said goods are in the custody, possession or control of third parties selected by SKYFOOD to forward, enter, clear, transport, or render other services with respect to such goods. The sole and exclusive remedy for breach of any warranty is limited to the remedies provided in the paragraph above.

All products held at non-commercial facilities or domiciles, must be taken or shipped, shipping charges prepaid, either to SKYFOOD's facility or a SKYFOOD's designated service company ("Service Company"). Products held at commercial facilities and weighing less than seventy (70) lbs. must be taken or shipped, shipping charges are prepaid, either to SKYFOOD's facility or to a Service Company. Mileage or travel time will NOT be paid. SKYFOOD offers a limited on-site warranty for products ONLY held at commercial facilities, whose net weight exceeds seventy (70) lbs., provided they are installed in a location that is within a thirty (30) mile radius of a Service Company. End Users are responsible for all extra travel and mileage rates. In this case, warranty services will be provided during regular business hours.

Accessories will be replaced or repaired under warranty, for a period of (30) days, beginning from the date of purchase by the original purchaser/user (“End User”).
This warranty shall not take effect until a properly completed and executed WARRANTY REGISTRATION form has been received by SKYFOOD EQUIPMENT, LLC, within thirty (30) days from the date of purchase. The WARRANTY REGISTRATION is available either in the Instruction Manual of every Product or at SKYFOOD’s website The End User must fill out the WARRANTY REGISTRATION form and send it to SKYFOOD according to the instructions posted on the referred website. Failure to do so will VOID the warranty.

No extended warranties for third party products. There are no other express warranties or conditions other than the one offered by each manufacturer for products sold by SKYFOOD, not under the FLEETWOOD by SKYMSEN and SKYMSEN brand.

For questions or assistance, do not return the product or accessories to the store, please call Toll Free 1-800-503-7534 for Customer Support, or visit the Customer Service section of For faster service please have the items name, serial number, and proof of purchase for the operator to assist you.

SKYFOOD reserves the right to change the terms of its limited warranty at any time without any prior notice. It also reserves the right to change the design and specifications of its equipment or any related documentation at any time. The end user is not entitled to upgrades or refunds resulting from these changes.

These Terms and Conditions were last updated on July 24th, 2012.

Skyfood Equipment LLC.

All rights reserved.

11900 Biscayne Blvd Suite 616
North Miami, FL 33181 - USA

1-800-503-7534 | 305-868-1603